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Refund Opinion Sign up here! Search this forum this category all forums for All words Any words Whole Phrase (search options) Auto Repair Home>> CarJunky>> Open Posting Previa Engine Repair Anonymous Poster gdjunk@cox.net Jul 8, 2009, 7:16 AM Post #1 of 3 (2115 views) Refund Opinion Sign In I was just wondering if I could get some opinions on an issue I am having with a dealership repair. The end of January we paid $3000 to have some repairs done and a new engine put into our 1992 Toyota Previa. The engine came with a 1 year warranty. In April, less than 90 days later, the engine went out. Since then they have been trying to find another engine to put in it but have tried 3 and all have had something wrong with them. Now they are giving up and saying they can't fix it. Should we get a complete, partial, or no refund at all? (They have let us use one of the dealerships loaner cars since April when the engine went out.) Any opinions and/or advice or help on what to do would be greatly appreciated. Hammer Time Ultimate Carjunky / Moderator Jul 8, 2009, 7:31 AM Post #2 of 3 (2111 views) Re: Refund Opinion Sign In I'm afraid they don't have that option. You have a valid warranty in force and they HAVE to honor it to your satisfaction. If it's really that impossible to find a motor, then that is their problem, not yours. They have to find another way to take care of you whether it be a refund or another car. Giving up and walking away is not an option. If they insist, take them to court and get a full refund plus costs. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ We offer help in answering questions, clarifying things or giving advice but we are not a substitute for an on-site inspection by a professional. Tom Greenleaf Ultimate Carjunky / Moderator Jul 9, 2009, 10:56 AM Post #3 of 3 (2088 views) Re: Refund Opinion Sign In Not sure why this is so difficult. I hate court stuff - talk it out and get full value towards the pick of the litter used cars of your choice to your satisfaction would be my approach. Deal with managers who can do this for you, T   Automotive Repair     Auto Body Repair and Refinishing     Heating or AC Issues     Electrical and Wiring     Brake Systems     Car Stereo Repair Advice     General Discussions     Car Making Funny Noises     Engine Fault Codes     Engine Troubles     Exhaust Systems     Steering and Suspension     Transmission Troubles     Tricks of the Trade Automotive World     General Discussions     Antique Car Talk     Car Shows and Events     The Bargin Bin     Motor Vehicle Inspection     Car Care Tips     Traffic Tickets     Gasoline, Motor Oils, Concept Cars and Engines     Auto Insurance, Financing, Leases, Warranties Truck Repair     General Discussions     Truck Engine Repair     Truck Suspension Repair Motorcycle Repair     General Discussions     Motorcycle Engine Repair CarJunky     Open Posting     Board FAQ's     New Board Suggestions

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