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Brand new car shudder in reverse
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Gmaccc
New User
May 10, 2012, 5:28 PM
Post #1 of 2
(2130 views)
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Brand new car shudder in reverse
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2012
Volkswagen Polo
1.2 manual
100 miles
Hi everyone, I bought a new polo about a week and a half ago. I never had to reverse it for the first few days so never noticed the problem until late last week.
First time I reversed this car, was a very short distance so just used the clutch. The next time I reversed was round a corner and I had to give it some gas, when I did I got quite a violent shudder coming from what sounded like the front left of the car.
I'm a new driver so wasn't sure if it was me or the car. Got my old man to come and check it out and he was like "that ain't right at all".
So I contacted the dealership and brought my car there yesterday for them to sort... I get a phone call 8 hours later telling me there is nothing wrong with the car. Bear in mind just before bringing the car to them I checked that the problem was still there and it was!
I then told them over the phone that they need to check again. I get a phone call earlier saying they've checked it but again they have found no problems and my car is ready to collect.
So a couple of questions...
1. Does anybody own a polo here and if so, is this a common problem with them?
2. What are my options now, how should I approach this when I go in tomorrow?
By the way this problem only happens in reverse. When reversing really slow, there's also no problem but as soon as you put a bit of gas into it, it starts shuddering.
Thanks guys, appreciate any help.
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Discretesignals
Ultimate Carjunky
/ Moderator
May 10, 2012, 9:52 PM
Post #2 of 2
(2059 views)
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Re: Brand new car shudder in reverse
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What you need to do is go to the dealer tomorrow and take a ride in the car with the technician. Show him/her what your concern is.
Since we volunteer our time and knowledge, we ask for you to please follow up when a problem is resolved.
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