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Auto Repair Home>> Automotive Repair>> Car Troubleshooting

Guest
Anonymous Poster
bt563@msn.com

Aug 21, 2008, 8:31 PM

Post #1 of 3 (1178 views)

car warranty	Sign In

have a saturn, broke down still under waranty,however the waranty co say i need to prove reciepts of oil changes, i found 1 i also found reciepts from when I had the brakes checked, steering, alignment. etc they wont cover the car they say major motor damadge. i did not neglect this car was taken care of. waranty co wont budge.i should have 3 reciepts but of course only found one.
I called the bank told them to come repo it . I am at witts end.the car ran great untill I broke down no hint of any problems do I have any legal ground I app. any help

way2old
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way2old profile image

Aug 22, 2008, 4:53 AM

Post #2 of 3 (1173 views)

Re: car warranty	Sign In

Do you remember where the oil changes were performed? If so, have them check your VIN and print a copy of the reciept.

Being way2old is why I need help from younger minds

Guest
Anonymous Poster

Aug 22, 2008, 11:42 AM

Post #3 of 3 (1167 views)

Re: car warranty	Sign In

Aftermarket warrenty companys (& OE) require you to follow the vehicles maintance schedules for drivetrain warrenties...i e oil changes, trans fluid & coolant exch's, etc.... Failure to do so voids warrenties....

That being said....With you saying you only need 3 reciepts. it sounds like you have only had the car for 15k. I'm assuming it was used with more than 15k on it....

Way2 is right....you need to go back the shop that did you services & get those other 2 reciepts.....

Even without them... depending on the mileage & what is wrong with the motor, skipping 2 oil changes won't cause immediate damage, it takes life off the back end, thus the reason for companies requireing maintance proof...

With the little info I see. It sounds like you pick up a recent Saturn with a possible previous condition & the warrenty co is try to loop hole it.......

Without the maintance prove it will come down to total vehicle mileage & then total time & mileage you had it. The more time & miles you've had it without maintance prove....the weaker your case would be......

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