That's a pretty new vehicle for this type of problem. You said 20K on this car. Most brakes last that long.
A big part of doing brakes is lubing up all the moving parts that are metal to metal and the pins in a caliper. Very special grease is use for this that must be rubber compatible.
If one side is wearing faster than another there is a defective part which could be a caliper or even a brake hose.
The broken bolts really confuses me at the age of this vehicle?? I live in a rust belt of the US but things last longer than that!
Also know that there is a wide variety of qualities for brake parts. All should meet OE standards. Another thing is I don't believe in machining/turning brake rotors as they are too thin to begin with and don't behave well when they get thin. There's a legal limit for that too.
I know Kia to be a cost efficient car but if sold in the US or Canada it has to meet some strict standards or they couldn't sell it here, T
Tom Greenleaf - MetroWest Boston - USA
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http://www.autoacsystems.com/tomgreenleaf/