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repair shop fraud / poor work


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Respectable
New User

Mar 3, 2017, 1:07 AM

Post #1 of 7 (476 views)
  post locked   repair shop fraud / poor work  

Hello, I took my 2001 Chevy Silverado to a repair shop , check engine light on, codes P0300 and P0446 - informed them that ive already installed a new evap vent control valve which I did a month ago, they charged me for one anyway, I got home and looked underneath and what appears to be the same one I installed is connected with black tape and tie wraps , not how I left it , they must have broken the connector while testing the emissions or something, my question is, is that even legal to put a bandaid so to speak on a evap vent control valve? invoice shows price $56 bucks and labor $68 bucks, also they did an alleged engine tuneup invoice shows 8 spark plugs $80 bucks , ignition wire set $90, PCV valve $12.43 and fuel pressure regulator $85.00, labor $200; $615 bucks and the truck turns over and over before starting, every time , this morning, this afternoon, tonight, everytime I go to start it it takes 2 or 3 separate attempts to start - I'm going back tomorrow but I have a feeling theyre going to blame it on the fuel injection system and try to charge me more money, I always thought engine tuneup means the damn thing starts first try no problem ANY input or opinions would be appreciated, thanks


Hammer Time
Ultimate Carjunky / Moderator
Hammer Time profile image

Mar 3, 2017, 6:40 AM

Post #2 of 7 (451 views)
  post locked   Re: repair shop fraud / poor work  


Quote
I always thought engine tuneup means the damn thing starts first try no problem


Not even remotely accurate.

You brought your vehicle in for them to repair a check engine light problem and now you have developed a starting problem. That may or may not be due to something they did so don't assume it is.

As for your vent valve connector, your truck is 15 years old and exposed plastic deteriorates. It's not unusual for plastic retainers to break when pressure is applied to release them. You can either tie them together as they did or you can pay substantial labor to solder in new connectors. There is certainly no legal responsibility either way.



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We offer help in answering questions, clarifying things or giving advice but we are not a substitute for an on-site inspection by a professional.



Respectable
New User

Mar 3, 2017, 8:05 AM

Post #3 of 7 (440 views)
  post locked   Re: repair shop fraud / poor work  

Thanks for the reply I appreciate it , but my truck started fine prior to their work on it and never "developed " anything so don't assume that it did - it turned over and over right in front of the shop manager when I picked it up - he acknowledged it and suggested I drive it and come back if this new trouble persists - I'm obviously open to the fact that it could or could not have been from something they did since I drove it away


(This post was edited by gizzyboy on Mar 3, 2017, 8:10 AM)


Hammer Time
Ultimate Carjunky / Moderator
Hammer Time profile image

Mar 3, 2017, 9:42 AM

Post #4 of 7 (420 views)
  post locked   Re: repair shop fraud / poor work  

The title of your question is "Repair shop fraud/poor work" and you say I'm assuming things?

I haven't read anywhere that the shop is refusing to do anything so why are you attacking them with no idea what the actual problem is?

You never stated why any of that "tune-up" work was done. It appears to be strictly maintenance. I never saw any explanation for why the fuel pressure regulator was changed either.

It's not unusual for defective parts to be purchased which would be no fault of the repair shop so maybe you should give them a chance to find the issue.



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

We offer help in answering questions, clarifying things or giving advice but we are not a substitute for an on-site inspection by a professional.



Tom Greenleaf
Ultimate Carjunky / Moderator
Tom Greenleaf profile image

Mar 3, 2017, 10:03 AM

Post #5 of 7 (417 views)
  post locked   Re: repair shop fraud / poor work  

Quote">it turned over and over right in front of the shop manager when I picked it up - he acknowledged it and suggested I drive it and come back if this new trouble persists<"


Doesn't sound like "fraud" to me with that comment,


T



Respectable
New User

Mar 3, 2017, 11:02 AM

Post #6 of 7 (409 views)
  post locked   Re: repair shop fraud / poor work  

yeah you're right I could have chosen different wordage in the subject - you did assume my starting issue developed after the fact - you can also interpret the meaning of my words in different ways then they were meant - I wasn't attacking anyone I was researching information - "maybe you should give them a chance to find the issue" - uh yeah, I drove away agreeing with his suggestion to drive it and come back if trouble persists (giving them a chance to find the issue) - its absolutely sensible and understandable for me to research it myself at night while the shop is closed - I didn't post it to go back and forth with someone picking apart everything I said I was looking for friendly feedback not an argument - corrections to your comments, I did not attack them I posted no names not even a city or state, I am giving them a chance, and as I said before - thank you for your input - its appreciated , we should be pretty much done right? you and I? or are you going to pick this one apart too ? 3rd time ---> thank you


Hammer Time
Ultimate Carjunky / Moderator
Hammer Time profile image

Mar 3, 2017, 11:46 AM

Post #7 of 7 (403 views)
  post locked   Re: repair shop fraud / poor work  

Maybe you just don't understand that the people here that donate their time to help people are the same professional techs that work in these shops and have to deal with not only the mechanical complications but the unfounded accusations of customers that are always looking for someone to blame for things that fail.

I think we can close this now.



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

We offer help in answering questions, clarifying things or giving advice but we are not a substitute for an on-site inspection by a professional.







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