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Wrong Oil Filter?


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Jayfive87
New User

Dec 29, 2014, 12:49 PM

Post #1 of 4 (1051 views)
Wrong Oil Filter? Sign In

Brand : Performax

Oil Filter PO-37

Filtre Huile Pz-37
HL6607

Filtros os aceite QS-14612


I have a 2000 Toyota Camry LE and the above oil filter was installed on my car and it fell off after a service place changed it. A local garage said it was the wrong size but didn't put it in writing. I am just wondering if anyone knows if.this was the improper size oil filter for my car?


Discretesignals
Ultimate Carjunky / Moderator
Discretesignals profile image

Dec 29, 2014, 1:14 PM

Post #2 of 4 (1047 views)
Re: Wrong Oil Filter? Sign In

No engine size?

If it is a 2.2L, it should be a PO-38
If it is a 3.0L, it should be a PO-21

Looks like they installed the wrong filter. Did you notify the place that changed your oil?





Since we volunteer our time and knowledge, we ask for you to please follow up when a problem is resolved.

(This post was edited by Discretesignals on Dec 29, 2014, 1:18 PM)


Jayfive87
New User

Dec 29, 2014, 2:49 PM

Post #3 of 4 (1034 views)
Re: Wrong Oil Filter? Sign In

Ok so they did install the wrong one. The car is a 2.2 so that must be the case.

I finally got around to taking the car to the oil service place. I asked for a reciept and it shows on the receipt that it was a PO-38 it says they installed but I have the PO-37 that they actually installed. It has a date written on the old one. Now I am waiting for a call from corporate as the service place said that they would call within the week.

Is it possible for them to deny installing the PO37 since the receipt says a PO38 was installed? There is handwriting from a permanent marker on the PO37 they installed. Could that help in a legal matter? I am guessing they will pay for tow and garage fees since they know I have the part the installed wrongfully.


Discretesignals
Ultimate Carjunky / Moderator
Discretesignals profile image

Dec 29, 2014, 7:26 PM

Post #4 of 4 (1025 views)
Re: Wrong Oil Filter? Sign In

You having the filter marked is probably the most important thing along with the other shop's diagnosis. Even though the paper states a 38 was installed that is not the case. Mistakes do happen and hopefully they will work with you.





Since we volunteer our time and knowledge, we ask for you to please follow up when a problem is resolved.

(This post was edited by Discretesignals on Dec 29, 2014, 7:27 PM)






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