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Ripped tire bead; who to charge?
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Dxhall94
New User
May 10, 2017, 2:07 PM
Post #1 of 4
(1476 views)
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Ripped tire bead; who to charge?
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Alright so I have a 2015 genesis coupe and bought new rims for it. Had my stock tires mounted on at dealership shop A (been doing business with them for about 6 years). I leave and it pulls hard left while driving. Mechanic A doesn't do front end alignments so I call up auto tire store mechanic B (great online reviews, best in area) and schedule allignment. The day prior my low tire pressure light comes on. It was colder that morning so I figured I'd have mechanic B fill it up while getting the allignment. The next day at mechanic B he says not only are the lugs over torqued(he said he couldn't even get them off with the trucks setting at 160 pounds) and the rear wider tires were put on on side of my car and the front two "skinnier" tires were put on the other side. No big deal I figured I'd have a talk with mechanic B, but since rotating the tires is quick and easy and I didn't want to reschedule a front end alignment, I had mechanic B move them. Car drives smooth. Day later the tire goes flat. I take it back to mechanic B since that's the last place I went to, and assuming it was a nail or something, to patch it up. Mechanic B dismounts the tire to see if there's any rim damage. Turns out the bead was ripped. Now of course he's saying mechanic A did it and Mechanic A is saying they can't do anything because it was B who dismounted it. I also know most rips would occur on dismount, but if it wasn't mechanic A who ripped the tire bead mounting; then how would you account for the loss of air to signal the light warning prior to ever seeing mechanic B. And the flat tire after mechanic B merely rotated the incorrectly placed tires and did a front end alignment. Yes I should've checked the tires before leaving mechanic A the first time and should have cancelled mechanics B apppointment and taken it back to A. However that's an ideal world that no longer exists or is possible. Working 70 hours a week doesn't allow much time to get the allignment done, especially when it's something small like rotating the tires. I didn't check the tires initially because like I said, I've been doing business with them for 6 years and established trust. Granted anybody can make a mistake; just I have with not checking the tire sizes. Any help would be much appreciated, I have the tire and rim in my back seat; if pictures would help I can always go take some to post. Thank you!!!
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Hammer Time
Ultimate Carjunky
/ Moderator
May 10, 2017, 4:16 PM
Post #2 of 4
(1471 views)
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Re: Ripped tire bead; who to charge?
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We both know it was probably mechanic A that did it but you lost all claims to that when you let mechanic B mess with it.
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We offer help in answering questions, clarifying things or giving advice but we are not a substitute for an on-site inspection by a professional.
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Tom Greenleaf
Ultimate Carjunky
/ Moderator
May 11, 2017, 12:29 AM
Post #3 of 4
(1449 views)
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Re: Ripped tire bead; who to charge?
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? Mechanic A didn't point this out changing tires to new rims? Machines or rims aren't right and should have been told then not later. Back to first place or you choose. Bead damage TMK isn't going to be fixed and would require new tire or a pair maybe four. Not pleasant if tires were real good and can't match up perfectly,
T
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Discretesignals
Ultimate Carjunky
/ Moderator
May 11, 2017, 9:43 AM
Post #4 of 4
(1437 views)
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Re: Ripped tire bead; who to charge?
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What kind of dealership doesn't have an alignment machine, but does tire mounting? I thought that was an essential tool.
Since we volunteer our time and knowledge, we ask for you to please follow up when a problem is resolved.
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