Repair shop troubles. 2001 Saab 9-5


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Repair shop troubles. 2001 Saab 9-5

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Auto Repair Home>> Automotive Repair>> Car Troubleshooting

hitbyabus
Novice

Dec 1, 2010, 6:40 PM

Post #1 of 3 (1952 views)

Repair shop troubles. 2001 Saab 9-5	Sign In

While on a road trip the water pump on the car broke and we took it back to the only dealership in our city which works on saabs. They replaced the water pump and when they started it they said that oil started to spew all over the place. What they told me was that the pulley was rubbing against the timing chain box cover which caused it to crack which started the oil leak. To fix that they said they needed to lift the engine out of the car which they said would cost 2500.
Now it doesn't seem logical to me that oil would just start leaking if the cover was cracked because there was no oil leaking out of the car when we brought it in. So i believe that they might have done something maybe on mistake that caused it.

What are your thoughts and opinions on this matter?

Hammer Time
Ultimate Carjunky / Moderator
Hammer Time profile image

Dec 1, 2010, 7:00 PM

Post #2 of 3 (1938 views)

Re: Repair shop troubles. 2001 Saab 9-5	Sign In

I think your suspicions sound justified.

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We offer help in answering questions, clarifying things or giving advice but we are not a substitute for an on-site inspection by a professional.

Sidom
Veteran / Moderator
Sidom profile image

Dec 1, 2010, 9:51 PM

Post #3 of 3 (1934 views)

Re: Repair shop troubles. 2001 Saab 9-5	Sign In

I would want to know "how" the pump failed and if the car was driven in or towed in.

If a bearing went out and the pulley came loose, this could just be a case of the tech missing the additional damage until it was repaired & started it up, it happens.
If it was just a straight water leak and you drove the car in with nothing more than a water leak, then it would be looking more like there was damage done during the repairs....

If the latter is true I would suggest towing it to different shop for a 2nd opinion before any repairs are done. Being that it's a Saab I realize this limits your choices but there are independent shops that are set up & qualified to work on Saabs, call around and explain your situation.
If you can't find a shop and have to do the repairs there, make sure to save ALL the old parts but after the problem is fixed it gets a lot harder to prove negligence...

(This post was edited by Sidom on Dec 1, 2010, 9:53 PM)

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